Development: Track agile metrics like Sprint Velocity, Lead Time, Code Coverage, Deployment Frequency, and Pull Request Cycle Time.
Quality: Monitor defect-related KPIs such as Defect Leakage Rate, Test Case Pass Rate, Customer Reported Defects, and Defect Reopen Rate.
Infrastructure: Keep an eye on System Uptime, Mean Time To Resolve (MTTR), Resource Utilization, and Incident Frequency.
Security: Assess your security posture with Vulnerability Remediation Time (VRT), Security Scan Coverage, Critical Security Incidents, and Compliance Score.
Customer Experience: Measure user satisfaction and engagement through CSAT, Page Load Time, Net Promoter Score (NPS), and Churn Rate.
Financial/Business Value: Understand the monetary impact with ROI, Budget Adherence, Revenue per Employee, and Feature Adoption Rate.
Team/People: Gauge team health and efficiency using Employee Satisfaction, Team Turnover Rate, Training Hours per Employee, and Absenteeism Rate.
Innovation: Track your organization’s forward momentum with New Features Released, Revenue from New Products, Experiment Success Rate, and Idea to Implementation Cycle Time.