Talent War Heats Up in India’s GCC Sector

India’s Global Capability Centres (GCCs) are facing an intensifying talent war, driven by a widening skills gap in AI, cybersecurity, and data analytics. While demand for specialized professionals surges, supply struggles to keep pace, leading to fierce competition among GCCs. Newer entrants are luring talent with higher pay, better benefits, and faster career growth, causing attrition at established centers. The younger workforce seeks meaningful work and dynamic environments, prompting GCCs to revamp strategies. The rise of remote work and expansion into Tier-II/III cities further complicate recruitment, necessitating innovative, employee-centric approaches to attract and retain top talent. ​