Refund Policy
Welcome to ScaleGCC.com. We offer a wide range of digital products and resources like eBooks, templates, frameworks, tools, and guides designed to help individuals and organizations across industries. This policy outlines the terms for refunds, access, and usage rights of both paid and free digital content. Please read it carefully before making a purchase or downloading any materials.
All Sales Are Final
Due to the nature of digital goods and instant access provided upon purchase, all sales are final. We do not offer refunds, cancellations, or exchanges once a product has been delivered.
Refunds will not be issued for reasons including but not limited to:
Change of mind
Accidental or duplicate purchase
Product not meeting expectations
Incompatibility with your system or software
Failure to download or access due to issues on the user’s end
Please ensure you review product descriptions and previews thoroughly before purchasing.
Limited Exceptions
We may offer a refund only under the following circumstances:
You were billed multiple times for the same product.
A technical issue on our end prevents you from accessing the product.
The downloaded file is damaged or non-functional, and we are unable to resolve the issue within 5 business days.
To request a refund:
Email us at resources@scalegcc.com within 7 days of purchase.
Include your order ID, product name, and a brief explanation of the issue.
Our team will assess your request and respond accordingly. Refunds, if approved, are granted at our sole discretion.
Free Resources Usage
We also provide free resources such as templates, checklists, and learning guides to support your work.
While these are free to access and use:
They remain the intellectual property of ScaleGCC.com.
Reposting, reselling, redistributing, or commercially using free resources is not allowed without prior written consent.
You are welcome to use them personally or within your organization with proper attribution where applicable.
By downloading free content, you agree to these terms.
Ownership & Use Rights
All products and resources on this website are the property of ScaleGCC.com and are protected by intellectual property laws.
Unauthorised reproduction, resale, or public distribution of any content, paid or free, is strictly prohibited.
Purchases are intended for individual or licensed organizational use as defined per product.