A Global Capability Center is a wholly owned offshore extension of your organization. Unlike outsourcing, you keep governance, data, and IP in-house. But here’s the kicker: in India, you also get cost advantages so large they can reshape your investment portfolio.
The TCO Shock: $134K vs. $33K
The numbers are stark:
US GCC TCO per employee: ~$134,400/year
Bengaluru GCC TCO per employee: ~$33,000/year
Both share a similar cost breakdown, about 89 90% talent costs and 10–11% real estate and overheads.
In practical terms: For the cost of one US-based resource, you can fund four equally skilled professionals in India, without sacrificing quality or control.
The Talent Depth Advantage
India’s talent engine isn’t just about quantity—it’s about quality at scale:
Produces ~2.55 million STEM graduates every year
Ranked #3 globally for AI talent
Bengaluru alone has a tech workforce 3.6× larger than Silicon Valley
Established clusters in AI, advanced analytics, cybersecurity, semiconductor design, and global R&D
For companies racing to build AI products, digitize supply chains, or launch new platforms, this is a market where “time-to-hire” shrinks dramatically.
From Back Office to Brain Trust
A decade ago, GCCs in India were often seen as support hubs, low-cost centers for transactional work. Today, that’s ancient history.
Modern GCCs are core innovation engines delivering:
R&D for new product lines
AI model development and training
Global data platform engineering
End-to-end supply chain optimization
Cybersecurity and compliance leadership
Companies like GE and Lowe’s aren’t here for cheap labor, they’re here to file patents, lead product engineering, and scale digital innovation globally.
The Market Is Moving Fast
The pace is accelerating:
With 60% of Fortune 100 companies already operating GCCs in India, the model has shifted from experimental to mainstream strategic.