If you still think of a GCC as a place that only handles IT support and payroll, this episode will change your perspective. Rubina and Sameer dismantle this outdated image, answering the question, “What are the core functions of a GCC?” They explore the journey from handling simple, transactional tasks to taking full ownership of mission-critical global functions. This isn’t just about support anymore; it’s about leading R&D, building cybersecurity defense, and running complex financial analysis. Discover why the world’s leading companies now view their GCCs as indispensable ‘nerve centers’ that co-pilot their global strategy.