Q1. What is the difference between a GCC and outsourcing?

A GCC is wholly owned by the parent company, unlike outsourcing vendors. This ensures control, IP protection, and strategic alignment.

Q2. How long does it take to set up a GCC?

Typically 6–12 months for basic functions, and 18–24 months for full maturity. BOT models can accelerate timelines.

Q3. Which industries use GCCs the most?

Banking, financial services, insurance (BFSI), healthcare, retail, technology, and life sciences.

Q4. What is the ROI of a GCC?

Payback period ranges from 2–4 years, with savings up to 40% and value creation through innovation and faster time-to-market.

Q5. Are GCCs only in India?

No. While India leads, GCCs are also growing in Eastern Europe, LATAM, and the Middle East.

Q6. Do GCCs handle AI and digital innovation?

Yes, many GCCs are now AI-first innovation hubs , driving enterprise transformation globally.

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