Success for a GCC isn’t measured by headcount or campus size, it’s measured by impact. In this episode, we explore the question: “What are some examples of successful Global Capability Centers?” Using case studies from diverse industries like retail (Target), finance (Goldman Sachs), and manufacturing (Bosch), Rubina and Sameer reveal a common thread: these GCCs are entrusted with the company’s “crown jewels.” They don’t just execute tasks; they own strategic, revenue-generating functions that are critical to the business’s survival and growth.